H.E.R TEE

Unisex Heavy Cotton Tee

Do not dryclean; Machine wash: warm (max 40C or 105F); Do not bleach; Tumble dry: low heat; Iron, steam or dry: low heat.

A. Domestic Shipping Services

1. Applied to items such as: T-Shirts

2. Applied to items such as: Sweatshirts, Hoodies, Mugs

B. Processing time & Shipping time

Processing time: 1-3 business days - (may take longer during holidays, so please be patient).

Shipping time:

• Standard Shipping (5-10 business days) - (may take longer during holidays, so please be patient).
• Express Shipping (3-5 business days) - (may take longer during holidays, so please be patient).

The estimated arrival date of your package = Processing Time + Shipping Time.

The tracking code for your order will be sent to your email within 1-5 days after the order has been shipped.

Returns Accepted: Hassle-Free Within 30 Days. To initiate a return, please contact support@hippomlshirt.com

At Hippomlshirt Store, we prioritize transparency and security in our payment procedures. Your payment will cover the cost of the selected items and the shipping fee as displayed in your shopping cart. No additional fees are applied. All transactions are securely processed through PayPal’s SSL-secured offsite transaction processing engine.

Your information security is our top priority. Hippomlshirt Store does not store any credit card details, ensuring a secure and confidential transaction experience.

Accepted Payment Methods: We welcome payments via PayPal and major credit cards, including AMEX, Visa, Discover, and MasterCard.

When completing your purchase, you will be directed to the PayPal website. Don’t have a PayPal account? No problem. Select the “Don’t have a PayPal account” option to make a one-time credit card payment.

Payment Process:

• PayPal: Secure and convenient, PayPal redirects you to their site for payment processing.
• Credit Cards: Visa, MasterCard, Discover, and American Express are accepted for direct credit card payments.

Using PayPal:

1. Review your cart and click “Check Out with PayPal” to proceed.
2. Sign in to your existing PayPal account or create a new one.
3. Follow the on-screen instructions provided by PayPal to complete your payment.
4. PayPal E-Check: If you choose PayPal e-check, please note that confirmation may take 3-5 business days.

Why Choose PayPal?

• Traceable Payment: Easily track the status of your payment with PayPal.
• Enhanced Security: By using PayPal, you avoid exposing your credit card online. Payments can be made directly from your bank account, minimizing the risk of unauthorized use.

Thank you for choosing Hippomlshirt Store. Your trust and security are paramount to us. If you have any questions or concerns about our payment process, please don’t hesitate to contact our dedicated customer support team at support@hippomlshirt.com.

First, thank you very much for choosing us. We sincerely apologize for any mistakes that lead to your request for a refund. At Hippomlshirt Store, we always strive to protect our customers’ rights. Therefore, if there are any issues with the product you purchased from Hippomlshirt Store, we are always ready to support you by replacing the product or refunding you. Please note that we only accept refunds or replacements if the following conditions are met:

• The product you received has defects originating from us, such as being torn during shipping, poor print quality, color smudging, or not matching the design advertised on the website.
• We do not accept refunds for errors that are the customer’s responsibility, such as ordering the wrong size or color.
• The returned product must be in its original condition and unused.
• The returned product is only accepted within 30 days of receipt.

If the above conditions are met, please follow these steps for a refund:

Step 1: Send us a complaint request via Email at support@hippomlshirt.com. The email should include:

• Order number
• Email address used for the order
• Attach photos or videos clearly showing the defect of the product (We will review this before notifying you whether the return is accepted)
• Clearly state one of the two options: request for a replacement product or a refund.
• If you choose a replacement product, please specify the product model, color, and size. (You will not be charged any additional fees unless you want to change the size or color from the originally ordered product)

Step 2:

After sending the complaint, please wait for our response email. If the return is accepted, we will either replace the product or issue a refund (based on your previous request)

Some Notes:

• The refunded amount only includes the value of the product and does not include shipping costs.
• The refund will be processed, and the credit will be sent back to your original payment method within 3 days.

In Case of Late or Missing Refunds:

• If you have not received a refund yet, first check your bank account again.
• Then contact your credit card company. It may take some time before your refund is officially posted.
• If you have done all of this and still have not received your refund, please contact your bank.
• If you have done all of the above and still have not received your refund, please contact us at support@hippomlshirt.com.

Contact Us For any further questions, please contact us at Email: support@hippomlshirt.com